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Refunds policy

If for any reason you are dissatisfied with a book, you have the right to cancel within 7 days of receiving it.

Simply return it to us in its original condition within 7 days of the date you received it, and we will issue a full refund for the price you paid.

Please follow the steps below to enable us to process your refund efficiently:

  1. Send us a note detailing the reason for return. This note must include your order number.
  2. Wrap the item securely in its original packaging.
  3. Send the package to:
    Arc Publications,
    Nanholme Mill,
    Shaw Wood Road,
    OL14 6DA

We will notify you via e-mail when we have processed your return.